WDC 2012: Wellbeing 365

Aalto’s biggest WDC 12 project, 365 Wellbeing, focuses on service design with four municipalities (Helsinki, Espoo, Kauniainen and Lahti), hence giving a platform for reflecting service co-design in context of public services. […]

Palvelupolku projects (2009-2010; 2011-2012)

City of Helsinki’s strategy underlines customer centeredness in services. This strategy has now initiated projects in which the city organizations have started to learn to apply human-centred approaches in the […]

Konkari / Active@work (2004-2006)

Active@work project was conducted already 2004 -2006 with the University of Tampere, the northern Pirkanmaa Institute of Education and Palmia. It also had strong international collaboration (Italy and Germany). The […]

Extreme Design – project (1.6.2008 – 31.5.2010)

Extreme Design – project (1.6.2008 – 31.5.2010) studied and developed user centred service design methods emphasizing co-design approach. It was part of Tekes Serve-program conducted in collaboration between three research […]


This Tekes project combines user-centred service design with research on practices and values. Year 2012, the project focuses on studying pharmacy services in Finland. The goal is to develop new […]