My expertise area is user experience and designing for experiences. The interest in user experience research raised while I worked in Nokia Research Center 1995-2010. In the Encore team I am studying designing for life-enriching experiences.
The contexts of my research have varied from consumer products (mobile web browser, packaging) to business-to-business industry (automation in maritime and manufacturing contexts), but I always aim to combine human-centered design with collaborative design. From this perspective, I see experiences with the tools we use at work and multi-touchpoint experience design and as highly interesting research topics.
My research projects – My focus:
Sea4Value/Fairway 2020-2022 – Interplay of service & experience design
InDEx 2020-2022 – Interplay of service & experience design
Experience Design 2018-2022 – Research profiling, I supervise 2 multidisciplinary doctoral students.
Design for Value 2017-2019 – Experience design in digital business ecosystem
Brand New 2015-2017 – Brand experiences in service encounters
ValuePack 2013-2016 – Experience design for human-package interaction
UXUS 2011-2015 – User experience as a competitive edge in B2B metal industry
InPractice 2011-2012 – Digital disruption of pharmacy services